services

Onboarding Services

Setup, migration, and configuration handled by the team that knows the platform.

Onboarding Services is the dakis professional services offering for retailers who want setup, migration, or account rework handled for them. Importing products, cleaning old data, configuring workflows, and organizing account structure is a project of its own. This service takes it off your plate.

What it is

When to use it

  • You are migrating from another POS, webstore, or ordering platform
  • You are launching a new dakis solution and your team is already busy
  • You need to update your account with a new brand, product line, or service category
  • You need targeted help with a specific configuration or restructuring

What it covers

  • Product imports and initial account setup
  • POS and platform migrations, including Lightspeed
  • New brand, category, or service configuration
  • Film developing setup and configuration
  • SKU cleanup, rematching, and catalog reorganization
  • Account cleanup, tune-ups, and ongoing support

Why customers choose it

  • Get live faster while your team stays on the work that pays
  • Start from a configuration built by people who set these up every week
  • Scope the engagement to the work you actually need
  • Use it at launch, during a migration, or later when the account needs attention

Available options

Do It For Me (Small)

Focused setup, cleanup, or single-area configuration.

Do It For Me (Medium)

Broader project involving multiple workflows or tasks.

Do It For Me (Large)

Complex onboarding, full migration, or account restructuring.

Frequently asked questions

  • How does a project start?

    **[To be answered by the dakis team. Worth covering: the first conversation, how the scope gets defined, and who the retailer works with.]

  • Can you move my products from another platform?

    Yes. Product imports and platform migrations are part of the service, including migrations from Lightspeed. Old data is cleaned and SKUs are rematched as part of the work.

  • Can I use Onboarding Services after I am already set up?

    Yes. Retailers use it when adding a brand or product line, restructuring a catalog, or cleaning up an account that has grown over time.

  • How much do Onboarding Services cost?

    Each engagement is quoted to the work. dakis reviews what you are moving or setting up and prices the project to match, so you pay for the work you need.

Ready to hand over the setup?